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Six tips to surviving CRM design hell...


Having spent the past six weeks in CRM design hell, I thought Id share some tips on surviving the process while it was freshly seared on my memory. Trust me, CRM design work, rather like a prolonged course of dental treatment, isnt the most fun...
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Did I call it wrong?


Back in October I made a very downbeat assessment of the state of the economy and its impact on the CRM industry. While I winced hugely when Joel Spolsky announced the end of the tech recession back in February, a straw poll of vendors suggests that...
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Run by Wall St? Cause or Company?


In light of the Yahoo! - Microsoft fiasco, fellow bloggers Larry Dignan and Vinnie Mirchandani have been asking the question whether there is too much emphasis on just one stakeholder - the shareholder. After all, shouldn't a technology company (or...
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Google Docs Guide: How to do Stuff with Google Doc


Google Docs is like an online version of Microsoft Office where you can create and upload documents, spreadsheets, and presentations, then share them with anyone you choose. This tutorial and guide will help you get more out of Google...
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Search for "me" on Google


It's no secret that from time to time many of us have searched on Google for our name or someone else's. When searching for yourself to see what others would find, results can be varied and aren't always what you want people to see whether it's...
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Moving Your Website from Google Pages to Sites


Google will automatically import your web pages from Google Page Creator into your Google Sites but you'll have manually export images and other files from Google Pages. Here's the trick on how to do...
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